A Sound Heart LLC- CPR/AED and First Aid Training

Cancellation - Refund - Rescheduling Policy

Appointment Cancellation & Re-scheduling

  • $25 fee for cancelling or rescheduling a class made on date and time of the class.
  • A student can cancel a scheduled class 15 days before the start of the class or appointment without penalty fee.

  • If a student cancels a class after the 15 days the the following amounts are DEDUCTED from the original payment. This is the refund schedule. 

    10% from 8 to 14 days before the event starts;

    25% from 3 to 7 days before the event starts;

    50% from 1 to 2 days before the event starts;

    100% from 0 to 0 days before the event starts or 1 day after the event starts (NO REFUND)

   

     Failure to show up at the date & time of class

will result in no refund.


  • A student can rescheule a class enrollment or appointment 15 days before the start of the class without penalty as long as reschedule within 2 weeks time.  Scheduling beyond 2 weeks time will be accessed $25 fee.

 Please email me at jmagana@asoundheart.org for customer support. 

Thank you.